Best Western Forest and Vale Hotel

Everything from warm, friendly and helpful arrival to the standard of our room and explanation of the hotel facilities. All staff always smiling and happy. Very clean everywhere. Qute roon 18 on ground floor overlooking lovely wel kept large garden with good outside seating (weather permitting) Location very easy 10 to 20 minutes walking distance from central Pickering and NYMR which was the purpose of our visit and stay. Bus stop with good service on Coastliner bus service to York almost right outside and for a standard fair of just £2. We did not use a car for this journey but if we had done then this hotel has an excellent large well maintained car park adjoining at no extra cost. Good cooked breakfast. We were surprised at the high standards all round and very happy with all aspects of our stay.

We were there for the Dalby Forest concerts and there was a coach service 2 mins walk away to whisk us to the venue. Great spot to venture into Scarborough the following day as well. All staff we encountered were friendly, helpful and welcoming. Breakfast choice, quality and speed of service was fantastic. Beautiful landscaped gardens, with a majestic tree taking centre stage, and a little secret passage to yet another beautiful lawned area. Flowers were just starting to bloom so give it a couple of weeks and it will look even better. We paid a bit more to get a better room and was not disappointed - unfortunately we weren't there long enough to take advantage of it - maybe next time....

The size of the bath was brilliant, great for a relaxing bath together. It was very, very clean, and we were given plenty of tea/coffee/biscuits, towels, everything. The staff are really friendly and very helpful. The bed was really comfortable, and the sofa was great for a quiet reading session, while my partner had to work a couple of hours in the morning. The breakfast was almost perfect! The garden was absolutely stunning too, we were sceptical about the location on the main road, but the room was facing the garden so it was very peaceful.

We stayed in a ground floor room with views of the immaculate garden. The room was very clean and warm and had all the facilities we required. We stayed for Dinner and Breakfast and both meals were delicious with a good choice. The staff were very friendly and helpful and the service was outstanding. We will definitely stay again.

Check-in was pleasant and friendly. A young man showed us to our room and was professional and friendly. Our room was clean and fresh. It was very warm but it was a very hot day and a fan was provided. Breakfast was very nice. Hot, fresh and well presented. We ate in the restaurant which was pleasant. Nice garden to sit in for drinks.